Amazon investing in more physical presences? Yes! And believe it or not this one is just a couple of blocks from where I live. 🙂
Amazon just opened a Pickup Facility right by me in the middle of a downtown area. You may ask why they’re choosing to pay a probably obscene amount of rent for a spacious package holding room, but it actually makes a lot of sense if you live in a downtown metro.
A couple of days ago I noticed this new link at the top of my Amazon pages which let to a page explaining I could have my packages ship to a new pickup facility which just opened.
Pick up today?! Wow. I decided to test it out by ordering a white noise machine. Earlier in the day I had read an article on cheap items that make a drastic improvement to your life and I decided to try out this highly rated $20 white noise machine. I checked out and selected the new pickup facility as my address. 12 hours later, I got this email. 🙂
They will hold my package until November 18th! That’s a long time to let it chill until I can pick it up too. I headed there an hour later…
The store itself has a seating area where you can watch Amazon’s Prime Streaming service though I did not see anyone in there at the time. There were also kiosks where you could log in and start a return!
Clicking the link in my email on my phone brought me to a page where I could see a barcode.
I scanned my code on the correct numbered locker and a door just swung open! 🙂 It was the easiest package pickup ever! This is pretty much the only part that’s exactly the same as going to an Amazon locker.
Very important: they also have a returns drop slot. 🙂
But even better….
Don’t want to carry all that cardboard and packaging home? Recycle it there! 😀 The tables even have box cutters to help you open your package and break down the box.
You guys know how much Amazon I order, but you probably don’t know how many boxes I deal with every week. Getting to recycle the envelope there and carry a small box with my white noise machine home was such a bonus!
Making a return? Use the label you printed from the return kiosks along and use packaging on this table to package it securely!
The icing on the cake was that they were also giving away free samples of a new protein bar. Pretty cool if you ask me. 🙂 I can’t wait to use this facility some more and it’s going to be perfect for everyone traveling over the holidays.
Here’s why Amazon opened their new pickup facility…..
There aren’t always enough Amazon Lockers – In a large city because of the amount of people living around you Amazon Lockers can also run out of storage quickly. Stores that house Amazon Lockers also impose restrictions on Amazon’s Locker access including delivery times, rent due and customers don’t want to feel obligated to buy something there just because they’re picking up a package.
Packages can get stolen on your doorstep – If you live in a building that has access to anyone, you’re probably likely to get a few packages stolen throughout the year. Having the option for a million people to ship their items to pickup here means less packages stolen and saves money in the long run.
Amazon’s delivery personnel don’t have access everywhere – Amazon has started to employ their own delivery drivers instead of just using UPS which means that all news new delivery staff won’t have building access for apartment blocks. Often this can lead customers to print their access codes on the box’s mailing address which also presents a security risk. I also live next to a huge university and if you’ve lived on a college campus, you know what a pain it is to get packages.
On vacation? Pickup will store your package for up to 14 days – I travel a lot so this is great for me. 2 day free shipping is awesome if you want to get it fast and no-rush shipping is even better to get it in 5 days + a digital credit. But what about if I am on a 10 day overseas business trip? I don’t want my packages to sit at the doorstep waiting to get stolen!
Industrial engineering means you can get packages faster – You don’t need a math degree to know that delivering a truck full of items to one address is faster than delivering them to 100. Decreasing the amount of resources needed to get your package to you also saves Amazon money.
Amazon can advertise and perhaps even sell new products – Just as the sample stand was there it’s another opportunity for Amazon to market new items you might enjoy. I bet they may even start selling Amazon products in these facilities at some point. 🙂 Owning where the lockers are housed gives Amazon more freedom to do what they want.
More people will get Amazon Prime Memberships – This facility seems to solve some of the problems with getting packages to people in cities and as such removes some of the major blockers to considering a membership. Returns are now not even bothersome if Amazon provides the packaging.
I am looking forward to seeing these in more cities!
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